Shipping Policy
Everything you need to know about how we deliver your orders.
Shipping Options
Order Processing Timeline
Order Placed
Confirmation email sent instantly. You have 1 hour to modify or cancel.
Processing
12–24 hours. We pick, pack, and prepare your order for dispatch.
Shipped
You receive tracking details via email and SMS. Track in real-time.
Delivered
Delivered to your doorstep. Verify your order and confirm receipt.
Shipping FAQs
Yes, if the order hasn't shipped yet. Contact us within 1 hour of placing your order to update the address.
Our delivery partner will call you. If you're unavailable, they'll attempt redelivery the next day. For COD orders, please keep your ID ready.
Standard delivery is Sunday–Thursday. Express delivery is available 7 days a week in Dhaka.