Shipping Information
We partner with reliable carriers to bring your orders right to your doorstep. Below you'll find all the details about our shipping methods, rates, and policies.
Delivery Options
Choose the speed that suits you best
Standard
Free
Free on orders over $50. A flat $4.99 applies to orders under $50.
Express
$12.99
Tracked, priority handling. Available for most residential addresses.
Next Day
$24.99
Order by 2 PM local time for delivery the next business day.
International
Varies by region
Customs and duties calculated at checkout. See international section below.
Shipping Rates
Transparent pricing, no hidden fees
flag Domestic (United States)
| Order Value | Standard | Express | Next Day |
|---|---|---|---|
| Under $25 | $4.99 | $12.99 | $24.99 |
| $25 – $49.99 | $4.99 | $12.99 | $24.99 |
| $50 – $99.99 | Free | $12.99 | $24.99 |
| $100+ | Free | $9.99 | $19.99 |
info Rates apply to contiguous US. AK, HI, and US territories may incur additional charges.
public International
| Region | Est. Time | Starting At |
|---|---|---|
| Canada | 5–10 days | $14.99 |
| Europe | 7–12 days | $19.99 |
| Asia Pacific | 7–14 days | $22.99 |
| Rest of World | 10–20 days | $29.99 |
info Final rates calculated at checkout based on package weight and destination.
Order Processing
How we prepare your order for shipment
Order Verification
We verify payment, check inventory, and confirm your shipping address. This typically takes 1–2 hours.
Picking & Packing
Our warehouse team picks your items and packs them securely with appropriate cushioning materials.
Labeling & Dispatch
A shipping label is generated, the package is weighed, and it's handed to the carrier for pickup.
Processing Times
- check_circle In-stock items: same business day if ordered before 2 PM
- hourglass_top Backordered items: 3–7 additional business days
- info Weekends and holidays do not count as processing days
Tracking Your Order
Stay informed every step of the way
Once your order ships, you will receive an email and SMS notification with a tracking number and link. You can also monitor your delivery status anytime through your account or our dedicated tracking page.
Have your order number and email ready for quick tracking access.
Shipping Restrictions
Items and locations with limited shipping availability
block Restricted Items
- liquor Alcohol, tobacco, and vaping products
- science Hazardous materials (aerosols, flammables, batteries with high watt-hours)
- payments Currency, precious metals, and negotiable instruments
- phishing Perishable goods requiring cold chain logistics
location_off Non-Shippable Areas
- mail_outline PO Box addresses (Express and Next Day delivery unavailable)
- military_tech APO/FPO/DPO addresses (Standard shipping only, additional transit time)
- sanction Countries subject to trade restrictions and embargoes
- remote_gen Some remote rural areas may incur extended delivery times
International Shipping
Customs, duties, and delivery information
assignment Customs & Duties
International orders may be subject to import duties, taxes, and customs clearance fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost shown at checkout. We recommend checking with your local customs office for estimated fees before placing an order.
description Customs Documentation
We include all required customs documentation (commercial invoice, harmonized tariff codes, and country of origin) with every international shipment. Accurate product descriptions and values are declared on the customs form.
public Delivery Partners
We work with FedEx International, DHL Express, and USPS International for cross-border deliveries. Carriers are selected based on the destination, package dimensions, and your selected shipping speed.
assignment_return International Returns
International returns are accepted within 30 days of delivery. The customer is responsible for return shipping costs, and original shipping charges are non-refundable. Please contact our team to initiate an international return.
Shipping FAQs
Answers to common shipping questions
Do you ship to PO boxes? expand_more
Yes, Standard shipping is available to PO Boxes and military APO/FPO/DPO addresses. However, Express and Next Day delivery options are not available for these address types. Please allow additional transit time for military mail.
Can I change my shipping address after placing an order? expand_more
Address changes are possible if the order has not yet been dispatched. Please contact our support team immediately with your order number and corrected address. We cannot modify addresses for orders already in transit.
What happens if I miss my delivery? expand_more
Carriers typically make three delivery attempts before holding the package at a local facility. You can also redirect to a secure pickup location using the tracking link provided. Most packages are held for 5–7 business days before being returned to sender.
How do I track my order? expand_more
Once your order ships, you will receive a confirmation email with a tracking number. You can also enter your order details on our Order Tracking page to get real-time delivery updates from our carrier partners.
Can I combine multiple items in one shipment? expand_more
Yes, items from the same warehouse are consolidated into a single shipment whenever possible. If your order contains items from different warehouses, they may ship separately. You will receive individual tracking updates for each shipment at no additional cost.
What if my package arrives damaged? expand_more
If your package arrives damaged, please refuse delivery or document the damage with photos. Contact our support team within 48 hours, and we will arrange a replacement or full refund. Review our Return & Refund Policy for more details.
Still have questions?
Our customer support team is available 24/7 to assist you with any shipping concerns. Reach out and we'll get back to you within 2–4 hours.