Return & Refund Policy
We want you to be completely satisfied with your purchase. If things didn't work out as expected, our streamlined return process is here to help.
30-Day Window
Items must be returned within 30 days of the delivery date to be eligible for a full refund or exchange.
Condition
Products must be in their original packaging, unused, and include all original tags and accessories.
Refund Method
Refunds are issued back to the original payment method within 5-7 business days of processing.
How to make a return
Start your request
Log in to your Flint Account and select the item you wish to return from your order history.
Print the label
Download and print the pre-paid shipping label. Attach it securely to your original packaging.
Drop it off
Take your package to any authorized drop-off location or schedule a home pickup.
Receive refund
Once we receive and inspect your item, we'll notify you and initiate the refund.
Frequently Asked Questions
Are return shipping labels free? expand_more
What items are non-returnable? expand_more
Can I exchange for a different size? expand_more
Still have questions?
Our customer success team is available 24/7 to help you with your return or refund inquiries.